be888 Privacy Policy — How We Protect Your Personal Data

This Privacy Policy governs the collection, processing, storage, and protection of personal data by be888 ("we", "us", "our") in connection with the operation of the be888 online gaming platform accessible at be888.today (the "Platform"). This Policy applies to all registered players, visitors, and any individuals whose personal data be888 processes in the course of operating its Platform and delivering its services.

be888 is committed to handling your personal information responsibly and in accordance with the data protection standards required by its international gaming license regulatory framework. We recognise that our Pakistani player community — spanning Karachi, Lahore, Islamabad, Faisalabad, and beyond — has a legitimate expectation that their personal data will be treated with care, discretion, and transparency.

By registering for a be888 Account, making a deposit, or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy. This Policy should be read in conjunction with the be888 Terms & Conditions.

be888, the operator of the Platform at be888.today, acts as the data controller in respect of the personal data of its registered players and Platform visitors. As data controller, be888 determines the purposes and means of processing personal data collected through the Platform.

For all data protection enquiries, including requests to exercise your rights under this Policy, please contact the be888 Data Protection team directly via:

be888 collects personal data from and about you in a number of ways during your use of the Platform. The categories of personal data we collect include:

3.1 Registration Data. When you create a be888 Account, we collect your full legal name, date of birth, Pakistani CNIC number, residential address, primary email address, and Pakistani mobile number. This information is used to create and verify your Account and is mandatory for registration.

3.2 Identity Verification (KYC) Data. To comply with our gaming license anti-money laundering obligations and to verify your age and identity, be888 may collect copies of identity documents (CNIC front and back), proof of address documentation, and source of funds evidence such as recent bank statements or mobile wallet transaction history.

3.3 Financial Data. When you make deposits or withdrawals on be888, we collect information about the payment method used, including mobile wallet identifiers (JazzCash or EasyPaisa account numbers), bank account details (for HBL, UBL, Meezan Bank, or MCB transfers), transaction amounts in PKR, and transaction timestamps. We do not store full bank card details on our servers — payment processing is handled by certified third-party payment processors.

3.4 Usage Data. be888 automatically collects technical data when you access the Platform, including your IP address, device type and operating system, browser type and version, session duration, pages visited, games played, betting history, and interaction data. This data is used to improve Platform performance and personalise your experience.

3.5 Communications Data. If you contact be888's customer support team via live chat or email, we retain records of those communications, including the content of your messages and any attachments provided, for quality assurance, training, and dispute resolution purposes.

3.6 Marketing Preferences. If you have opted in to receive promotional communications from be888, we retain a record of your consent and your expressed preferences regarding the types of offers you wish to receive.

be888 uses the personal data it collects for the following purposes:

• Account Management: To create, verify, maintain, and administer your be888 Account, and to authenticate your identity at each login;
• Service Delivery: To process your bets and wagers, credit winnings to your PKR wallet, process deposits and withdrawals, and deliver any bonus or promotional offer to which you are entitled;
• Regulatory Compliance: To fulfil our obligations under our international gaming license, including Know Your Customer (KYC) verification, anti-money laundering (AML) checks, age verification, and reporting to regulatory authorities where required;
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, identity theft, bonus abuse, multi-accounting, and other forms of prohibited conduct on the Platform;
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance via our 24/7 support channels;
• Responsible Gaming: To monitor gameplay patterns for signs of problem gambling behaviour, to apply deposit and loss limits you have self-imposed, and to administer self-exclusion requests in accordance with our Responsible Gaming policy;
• Platform Improvement: To analyse usage patterns, test new features, improve Platform performance, and develop new products and services relevant to our Pakistani player base;
• Marketing Communications: Where you have given consent, to send you personalised promotional offers, bonus notifications, and product updates by email or SMS. You may withdraw marketing consent at any time as described in Section 14.

be888 processes your personal data on the following legal grounds:

• Contractual Necessity: Processing required to perform our contractual obligations to you under the be888 Terms & Conditions, including account creation, payment processing, and game delivery;
• Legal Obligation: Processing necessary to comply with applicable laws and regulations, including anti-money laundering legislation, gaming licensing requirements, and tax reporting obligations;
• Legitimate Interests: Processing carried out to pursue our legitimate business interests, including fraud prevention, Platform security, customer support quality assurance, and responsible gaming monitoring, where these interests are not overridden by your data protection rights;
• Consent: Processing based on your freely given, specific, and informed consent — primarily in the context of direct marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

be888 uses cookies and similar tracking technologies on the Platform to ensure the site functions correctly, to remember your login session and preferences, and to analyse usage patterns that help us improve the player experience for Pakistani users.

6.1 Essential Cookies. These are required for the Platform to function and cannot be disabled. They include session authentication tokens, security cookies, and load-balancing cookies.

6.2 Analytical Cookies. be888 uses anonymised analytics tools to understand how players navigate the Platform, which games are most popular, and where technical performance issues occur. This data is aggregated and does not identify individual players.

6.3 Preference Cookies. These remember your platform settings, language preferences, and display options so that you do not need to reconfigure them each session.

6.4 Managing Cookies. You can control cookie settings through your web browser's privacy settings. Disabling essential cookies will impair Platform functionality and may prevent you from logging in. Please refer to your browser's help documentation for instructions on managing cookie preferences.

be888 does not sell your personal data. We may share your personal information with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, MCB, and any other certified payment service providers necessary to process your PKR deposits and withdrawals;
• Identity Verification Providers: Third-party KYC and AML compliance service providers who assist in verifying player identities and screening for financial crime risk;
• Game Providers: Software providers whose games are hosted within the be888 lobby may receive anonymised session data necessary to deliver game functionality and audit RNG integrity;
• Regulatory Authorities: Gaming regulators, financial intelligence units, and law enforcement agencies, where we are legally required or permitted to disclose information;
• IT and Infrastructure Providers: Hosting, cloud computing, cybersecurity, and platform maintenance service providers who process data on be888's behalf under strict contractual data processing agreements;
• Fraud Prevention Networks: Shared fraud databases and risk assessment services used to detect and prevent bonus abuse, multi-accounting, and financial crime.

All third-party processors engaged by be888 are required to maintain equivalent data protection standards and are prohibited from using your personal data for any purpose beyond the specific service they provide to be888.

As be888 operates under an international gaming license and utilises globally distributed technology infrastructure, your personal data may be transferred to and processed in countries outside Pakistan. Where such transfers occur, be888 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this Policy, including contractual data protection clauses binding all recipient entities.

be888 retains personal data for as long as necessary to fulfil the purposes for which it was collected, and in any event for the minimum periods required by our gaming license regulatory obligations and applicable anti-money laundering legislation. In practice, this means:

• Active Account Data: Retained for the full duration of your Account's existence and for a minimum of five (5) years following Account closure, in accordance with AML and gaming license record-keeping requirements;
• KYC Documentation: Retained for a minimum of five (5) years from the date of the most recent transaction or Account closure, whichever is later;
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction;
• Customer Support Communications: Retained for three (3) years from the date of the relevant communication;
• Marketing Consent Records: Retained for the duration of your consent period and for one (1) year following withdrawal of consent, as evidence of the consent history.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised using industry-standard data destruction procedures.

Subject to applicable law and regulatory limitations, be888 players have the following rights in respect of their personal data:

To exercise any of the above rights, please contact the be888 Data Protection team via on-site live chat or email. We may need to verify your identity before processing your request. We will acknowledge your request within five (5) business days and aim to resolve it fully within thirty (30) calendar days.

be888 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and be888's servers;
• Encryption-at-rest for all sensitive personal and financial data stored in be888's database infrastructure;
• Role-based access controls limiting employee access to personal data to those who require it to perform their specific functions;
• Two-factor authentication (2FA) available and recommended for all player accounts;
• Regular penetration testing and vulnerability assessments by independent cybersecurity specialists;
• Incident response procedures enabling rapid detection and containment of any data breach, with notification to affected players and regulatory authorities where required by applicable law.

While be888 applies robust security measures, no online platform can guarantee absolute security. You play an important role in protecting your own data — please ensure you use a strong, unique password for your be888 Account and do not share your login credentials with any third party.

The be888 Platform is strictly restricted to individuals aged 21 years or older. be888 does not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been submitted by or on behalf of an individual under 21, we will immediately delete that data and close the associated Account.

If you are a parent or guardian and believe that a minor has registered on be888 without your knowledge, please contact our support team immediately via on-site live chat or at [email protected] so that we can take prompt corrective action.

The be888 Platform may contain links to third-party websites or services, such as game provider demonstration pages or payment processor portals. This Privacy Policy applies solely to data collected and processed by be888 through the be888 Platform. be888 is not responsible for the privacy practices of any third-party websites and recommends that you review the privacy policy of any external website before submitting personal information to it.

Where you have consented to receive marketing communications from be888, we may send you promotional offers, bonus notifications, new game announcements, PSL betting market updates, and other Platform news by email or SMS to your registered Pakistani mobile number.

You may withdraw your marketing consent and unsubscribe from all promotional communications at any time by:

• Updating your communication preferences in the "My Account" settings on the be888 Platform;
• Clicking the unsubscribe link included in any promotional email; or
• Contacting the be888 support team via live chat or email to request removal from all marketing lists.

Withdrawal of marketing consent does not affect your ability to continue using the be888 Platform or receiving essential transactional communications relating to your Account, such as deposit confirmations, withdrawal notifications, and security alerts.

be888 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, regulatory requirements, or Platform functionality. Material changes to this Policy will be communicated to registered players via email notification or a prominent on-site notice prior to the changes taking effect. The effective date at the top of this document will be updated to reflect the date of the most recent revision.

Continued use of the be888 Platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the changes. We encourage you to review this Policy periodically to stay informed about how be888 is protecting your personal data.

For any questions, concerns, or requests relating to this Privacy Policy or be888's data processing practices — including requests to exercise your data rights — please contact our Data Protection team: